Privacy Policy

Last Updated: June 2026

Introduction

Civil Hospital Hazira ("the Hospital", "we", "our", or "us") is committed to protecting the privacy and confidentiality of all patients, visitors, and users of our website. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and healthcare services.

By accessing or using this website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following information when you interact with our website or hospital services:

Personal Information

Full Name
Contact Number
Email Address
Residential Address
Date of Birth
Gender

Healthcare Information

Appointment Requests
Medical History (where applicable)
Health-related inquiries submitted through forms
Patient registration information

Technical Information

IP Address
Browser Type
Device Information
Pages Visited
Website Usage Statistics

How We Use Your Information

The information collected may be used to:

Schedule and manage appointments
Provide healthcare-related services
Respond to inquiries and requests
Improve hospital operations and patient services
Maintain medical and administrative records
Comply with legal and regulatory obligations
Improve website performance and user experience

Protection of Information

Civil Hospital Hazira takes reasonable administrative, technical, and physical measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

Sharing of Information

We do not sell, rent, or trade personal information to third parties.

Information may be shared only:

With authorized healthcare professionals involved in patient care
When required by law, court order, or government authority
To protect the safety, rights, or property of patients, staff, or the Hospital
With service providers assisting in website operation and maintenance under confidentiality obligations

Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze visitor behavior
Enhance user experience
Monitor website performance

Users may choose to disable cookies through their browser settings; however, certain website features may not function properly.

Third-Party Links

This website may contain links to external websites operated by third parties. Civil Hospital Hazira is not responsible for the privacy practices, content, or policies of those external websites.

Users are encouraged to review the privacy policies of any third-party websites they visit.

Data Retention

Personal information will be retained only for as long as necessary to fulfill healthcare, administrative, legal, and operational requirements, or as required under applicable laws and regulations.

Children's Privacy

Healthcare services may be provided to minors under the supervision and consent of parents, guardians, or authorized representatives. Information relating to minors will be handled with appropriate care and confidentiality.

User Rights

Users may request:

Access to their personal information
Correction of inaccurate information
Updates to contact details
Clarification regarding how their information is used

Such requests may be subject to applicable legal and administrative requirements.

Changes to this Privacy Policy

Civil Hospital Hazira reserves the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon publication on this website.

Users are encouraged to review this page periodically for updates.

Contact Us

For questions regarding this Privacy Policy or the handling of personal information, please contact:

Civil Hospital Hazira
Fort Road, Hazira, Gwalior, Madhya Pradesh
Phone: 0751-4015222

By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.